US Size	US0	US2	US4	US6	US8	US10	US12	US14	US16	US18	US20	US22	US24	US26	US28	US30
Bust (inch)	32	33	34	35	36	37 ½	39	41	43 ¼	45 ½	47 ¾	50	53	56	59	63
Waist (inch)	25 ½	26 ½	27 ½	28 ½	29 ½	31	32 ½	34 ¾	37 ¼	39 ¾	42 ¼	44 ¾	48	51 ¼	54 ½	58 ¾
Hips (inch)	35 ½	36 ½	37 ½	38 ½	39 ½	41	42 ½	44 ½	46 ¾	49	51 ¼	53 ½	56 ½	59 ½	62 ½	66 ½
Bust (cm)	81	84	86	89	91	95	99	104	110	116	121	127	135	142	150	160
Waist (cm)	65	67	70	72	75	79	83	88	95	101	107	114	122	130	138	149
Hips (cm)	90	93	95	98	100	104	108	113	119	124	130	136	144	151	159	169

US Size	UK Size	Bust (in)	Waist (in)	Hips (in)
US0	UK4	32	25 ½	35 ½
US2	UK6	33	26 ½	36 ½
US4	UK8	34	27 ½	37 ½
US6	UK10	35	28 ½	38 ½
US8	UK12	36	29 ½	39 ½
US10	UK14	37 ½	31	41
US12	UK16	39	32 ½	42 ½
US14	UK18	41	34 ¾	44 ½
US16	UK20	43 ¼	37 ¼	46 ¾
US18	UK22	45 ½	39 ¾	49
US20	UK24	47 ¾	42 ¼	51 ¼
US22	UK26	50	44 ¾	53 ½
US24	UK28	53	48	56 ½
US26	UK30	56	51 ¼	59 ½
US28	UK32	59	54 ½	62 ½
US30	UK34	63	58 ¾	66 ½

US Size	UK Size	Bust (cm)	Waist (cm)	Hips (cm)
US0	UK4	81	65	90
US2	UK6	84	67	93
US4	UK8	86	70	95
US6	UK10	89	72	98
US8	UK12	91	75	100
US10	UK14	95	79	104
US12	UK16	99	83	108
US14	UK18	104	88	113
US16	UK20	110	95	119
US18	UK22	116	101	124
US20	UK24	121	107	130
US22	UK26	127	114	136
US24	UK28	135	122	144
US26	UK30	142	130	151
US28	UK32	150	138	159
US30	UK34	160	149	169

RETURN POLICY

We want you to love your dress. If something's not right, we're here to help make it work.

The Basics

Timeline: Contact us within 7 days of receiving your order. Return the item within 15 days of delivery.

Condition: Dresses must come back unworn, unwashed, unaltered, and with original tags attached. We can't process returns on items that look like they've been to the wedding.
What We Cover: Manufacturing defects, shipping errors, or quality issues. Send us photos and we'll make it right with a replacement, return, or refund.
What We Don't Cover: Changed your mind or ordered multiple dresses to "try at home"? Since every dress is made to order, bulk ordering just to keep one creates waste and cost for everyone involved.

Standard Size Returns (US 14 and Under)

Standard-size dresses in picture colors are returnable if unworn and in original condition.

With Quality Issues: Full refund including shipping and rush fees (if applicable). Photos required.

No Quality Issues: 90% refund. We deduct a 10% restocking fee to cover payment processing costs—it's not profit for us, it's what the banks and platforms charge. You're responsible for return shipping costs.

Important: Original shipping and rush fees aren't refundable unless there's a defect.

Plus Size & Custom Orders (US 16+)

Sizes above US 14 and all custom-fit orders are final sale unless there's a manufacturing defect.

Why? These dresses are cut specifically to the measurements provided. Once they're made, they can't be resold. Most mermaid and fitted styles need custom sizing for plus-size bodies anyway—ordering standard sizes often means returns and reorders, wasting your time and money.

Our recommendation: Go custom from the start if your measurements differ by more than 1 inch from standard sizing.

Custom Fit Orders

Custom sizing is free and tailored to your exact measurements (bust, waist, hips, height, hollow-to-floor). Once production starts, these dresses are final sale.

Double-check everything: Confirm your measurements, color, and style within 24 hours of ordering. After that, changes cost extra or can't be made.

Quality issues only: We'll accept returns on custom dresses only if there's a defect or error on our end.

Alterations Reimbursement

Even with careful measurements, you might need minor tweaks. We offer partial reimbursement for local alterations:

Dress under $99: Up to $20 reimbursement
Dress $100-$199: Up to $30 reimbursement
Dress $200+: Up to $40 reimbursement

How it works: Email a photo of your tailor's receipt to service@vowsatin.com within 7 days of delivery. We'll process your reimbursement.

This applies to both standard and custom size dresses. It's normal for slight adjustments—we just can't predict every body perfectly.

What's Not Returnable

These items are final sale, no exceptions:

Fabric swatches and measuring tapes
Accessories, veils, and shawls
Rush fees (unless the item is defective)
Custom-fit dresses (unless defective)

How to Return

Email us first: Contact service@vowsatin.com within 7 days of delivery. Include photos and explain the issue. We'll review and approve returns before you ship anything back.
Pack it up: Once approved, return the dress within 15 days to the address we provide (it's different from where your order shipped from). Include your order number, email, and full name in the package.
Get your refund: We'll inspect returns within 3-5 business days. Refunds take 10-15 business days to hit your account depending on your bank.

No Exchanges

We don't offer direct exchanges since everything is made to order. If you need a different size or style, return the original (if eligible) and place a new order. Original discounts won't apply to the replacement order.

Shipping Damage or Loss

If your package arrives damaged or goes missing, contact us within 30 days of the shipping date. After that window, carriers won't cover claims.

Delayed Orders

Weather, carrier issues, or other delays happen. If your dress arrives late, you have two options:

Return it for a full refund
Or keep it and get 15% back

Let us know which works better for you.

Cancellations

Dresses are made to order, so once we start cutting fabric, there are real costs involved.

Within 24 hours: Full refund.
24-72 hours: 50% dress refund + full shipping cost back.
72-120 hours: 30% dress refund + full shipping cost back.
Beyond 120 hours: 20% dress refund + full shipping cost back.
Already shipped: No cancellations possible.

Email service@vowsatin.com with your order number and phone number. Cancellation time is based on when we receive your email.

Measurement guide